INNOWARE

Hand - Crafted Business Systems

UKRFID Continental National Skills Academy STORAX Lantra TONI&GUY People 1st WHSmith Leicester City Council Code3 Market Research Skills for Logistics Fruit Mobile Print Strategy Europe Sports Partnership Rugby Football Union Agility UK PSC Systems rgtperrybarr Protega Paints proskills Semta
Data

Turn Data into Opportunity

Data is extremely powerful and provides a window into your business. The most successful businesses understand their data allowing them to make decisions with confidence and identify new opportunities for growth.

Innoware helps organisations get more out of the data they collect. This often includes building centralised online repositories that makes it easier to interrogate large data sets from disparate sources and quickly produce reports. By using a system that can quickly interrogate data, you will be sure that your employees are focused on what the output actually means for your business rather than the manual data grind.

Key Case Studies:

Reporting Suite – Sports Partnership Herefordshire and Worcestershire

About

The Sports Partnership Herefordshire and Worcestershire work with local authorities, clubs, schools, coaches, national organisations and communities to create more opportunities for everybody to get more active, more often.

Business Challenge & Driver

  • Driven by a wider government initiative, The Sports Partnership needed a more efficient way of tracking retention rates amongst school leavers.
  • There was a new requirement to increase the reporting frequency and speed up the data collection and analysis process.

How Innoware Helped

  • Innoware developed a bespoke online reporting suite that enabled administrators to centrally set targets and track user progress against pre-set key performance indicators.

Results

  • The system allowed The Sports Partnership to keep costs down by only needing one administration officer.
  • Provided greater visibility of targets.
  • The automation ensured The Partnership was the first organisation to submit statistics to the governing bodies each month.
  • The site currently manages 22,000 user records of school leavers in Hereford and Worcester.
Reporting Suite – Rugby Football Union

About

The Rugby Football Union is the national governing body for grassroots and elite rugby in England, with 1,900 autonomous rugby clubs in its membership.

Business Challenge & Driver

  • The RFU’s 50 Development Officers have a remit to encourage more people to play rugby across all age groups.
  • Each officer is given its own targets to manage this fostering e.g. visit to a particular rugby club.
  • The previous method of tracking progress against these targets was handled by a paper based system, whereby the officers would submit a handwritten copy of progress and an administrative assistant would complete a series of spreadsheets which would in turn be aggregated by Managers.
  • The data was often out of date by the time it was collated, and it only provided a snap shot once a month.

How Innoware Helped

  • Funded by SportEngland, Innoware developed a reporting hub that allowed Officers to login and upload their progress against key targets.
  • With the data held centrally, the system could then produce stock reports and graphics automatically to reduce wasted effort.

Results

  • The site was built within 2 months, enabling the RFU to meet interim organisation targets as part of a wider back-office application refresh.
Data

Increase Sales & Profitability

The most effective way to increase profits and sales is to ensure you’re maximising the price of goods against both external market forces and internal business indicators.

Innoware helps organisations do all this at the touch of a button. By providing software that can scan information from competitor sites and collate unstructured data files, businesses are given a repeatable system to quickly build graphical views of their market. By then integrating this information against indicators such as stock levels, currency fluctuations and total sales, businesses are provided with a powerful tool to consistently distribute optimal pricing decisions to their own clients.

Key Case Studies:

Market Intelligence – Continental AG

About

Continental AG, internally often called Conti for short, is a worldwide leading German auto and truck parts manufacturing company specialised in tyres, brake systems, vehicle stability control systems, engine injection systems, and other parts for the automotive and transport industries.

Business Challenge & Driver

  • Continental provides a pricing service for all its clients to inform of competitiveness.
  • Tyre Pricing Managers were spending days manipulating collected data in spreadsheet tools, and producing associated presentation packs to share with vendors.
  • With prices changing daily, the effort to provide up-to-date and accurate information was huge.

How Innoware Helped

  • Innoware developed a centralised pricing portal for Conti.
  • Prices can be uploaded directly onto the system by the data collection teams or through integration with existing business systems.
  • Sales representatives and managers can automatically generate associated presentation reports in seconds.
  • Reports can be directly emailed to chosen individuals with pre-set logos and graphics.
  • Calculations allow small vendors to be weighted against larger organisations.

Results

  • More than 1 million data points are managed, with the system scalable to 10 million for historic reporting.
  • Complex calculations and associated reports from this large data set are completed in seconds.
  • The product is currently used across mainland Europe and Africa, with plans to roll out globally.
  • Innoware has been re-engaged for another 4 months, to build a European wide bespoke price list creation and distribution tool.
Quotation Handling – Continental AG

About

Continental AG, internally often called Conti for short, is a worldwide leading German auto and truck parts manufacturing company specialised in tyres, brake systems, vehicle stability control systems, engine injection systems, and other parts for the automotive and transport industries.

Business Challenge & Driver

  • Continental were distributing price lists to customers in an excel spreadsheet or .pdf format over email.
  • Apart from this being a time consuming process and expensive process to manage, it was extremely difficult to give customers a tailored viewed.
  • With a desire to improve sales figures and continue to be leaders in the market place, an online solution was required.

How Innoware Helped

  • Innoware developed a pan-European quotation handling system.
  • Prices are managed centrally at country and regional level, with thresholds applied based on volume and customer type.
  • Automated price list distribution at set periods - with opportunities to add marketing materials.
  • Self-Service element to encourage customer lock-in, and allow customers to build their own offers with links to purchasing functions.
  • Reporting elements to see customer activity and enable follow-up by sales teams.

Results

  • The system is being rolled out to 8 pilot countries across Europe.
  • Reduced quotation turnaround time from days to minutes.
  • Reduction in selling and management costs.
  • New marking channels created.
  • The business case is currently looking at a x10 return on investment per country.
Data

Streamline Business Processes

In periods of slow growth, companies must strive to do more with less. Firms that continuously improve their operations by reducing complexity and costs will be positioned to lead their industries and surpass the competition.

Innoware helps organisations improve the efficiency of their business workflows through the implementation of bespoke online software. Often the tools automate processes that were historically done manually or across disparate spread sheets. This provides an opportunity to free up employees who can then focus on decision making to further increase revenue and/or identify additional opportunities to make cost savings.

Key Case Studies:

Document Management – ProSkills

About

ProSkills promotes the Process and Manufacturing Sector, and is responsible for managing standards and qualifications and raising the sector as a real career choice.

Business Challenge & Driver

  • ProSkills are required by the UK Commission for Employment and Skills (UKCES) to maintain the National Occupational Standards (NOS) for their sector.
  • With over a hundred read-only PDF documents to manage, the effort of organising reviews with industry experts and updating the NOS was huge.
  • ProSkills were looking for a solution to streamline this workflow saving time and money.

How Innoware Helped

  • Innoware developed a document management suite.
  • The suite allows NOS documentation to be previewed and edited in real-time.
  • Any changes are saved to an archive, with the ability to rollback to any previous version.
  • A management tool sends email invites to sector experts to review NOS segments, and collects feedback in a review console.
  • Documentation can be downloaded and edited in alternative tools offline if required, and re-uploaded as the latest version.

Results

  • Innoware has saved ProSkills a considerable amount of manual workload by automating the process.
  • The success of the tool has seen ProSkills look to work with us on integrating the publishing of the latest NOS with the central repository held by the UK Commission for Employment and Skills.
Event Management – Code3Research

About

Code3Research is an online customer database where members of the public can register for free to take part in questionnaires and paid market research events across the UK.

Business Challenge & Driver

  • Code3Research were struggling under a labour-intensive process to interact adequately with their market research participants and to translate their questionnaire responses quickly into organised events.
  • Previously they used a freeware tool called Survey Monkey, which took employees almost a week to develop a single questionnaire and 3 weeks to collate the responses of up to 100 individuals.

How Innoware Helped

  • Innoware developed an online questionnaire and event management system.
  • Operating in a workflow fashion, it provides administrators with functionality for campaign creation and client approval, questionnaire development, email targeting, questionnaire validation, and event management.
  • End users are in turn notified by email of actions to be completed within their own portal page.
  • Social Media feeds have been included on the site to bring together the wider respondent interaction strategy.
  • A Content Management System allows self-control of published information on the site.

Results

  • The technology has become an Integral part to the Code3Research business model, showing a marked improvement in the efficiency to serve clients and marketing respondents.
  • Code3Research can now set up 15 questionnaires a week and translate 1000 responses into organised events in 2 hours.
  • The site currently supports 50,000, and is capable of scaling to 10x this amount.
Risk Management – Agility UK

About

Agility UK offers a fresh and relatable approach to health and safety, HR and employment law in the UK. Their dedicated team of experts, work closely with organisations of all sizes and from all industry sectors to resolve their employment law issues or health and safety management concerns.

Business Challenge & Driver

  • Agility UK provides a self-assessment service to its clients for Risk Assessment production through the distribution of Compact Discs.
  • This method of distribution/technology was obsolete, added to the associated management overhead to ensure client passkeys were still valid.

How Innoware Helped

  • Innoware developed an Online Risk Assessment Management Tool.
  • The tool enables customers to login to the system and complete their assessments online in a workflow fashion.
  • Risk Assessments are assigned a renewal date and all associated actions come with an auto email prompt.
  • A dashboard enables managers to obtain a quick view of upcoming, overdue, and incomplete assessments.

Results

  • Combined with online marketing activities, the Risk Manager system has enabled Agility UK to increase it's existing repeat revenue stream and up-sell other services to new users of the system.
  • In addition, clients of AgilityUK are now even more confident that they will always be compliant with the latest Health & Safety standards.
Data

Empower Employees

Market leaders are the product of an excellent workforce. With a structured process that encourages professional development in the workplace, employees will be empowered to take on more responsibility for both their own and company results.

Innoware implements platforms that promote these skill developments. This software helps employees document their current qualifications and skill sets, map a career progression, identify suitable training programmes, and complete learning online. Core clients have historically been from Sector Skills Councils, Universities and Education Bodies, with a new growth being witnessed from within the private sector.

Key Case Studies:

Continued Professional Development – Lantra

About

Lantra promotes the Environmental and Agricultural sector as a positive career choice to young people and adults. It supports 250,000 organisations in the UK.

Business Challenge & Driver

  • Lantra wished to provide an online platform for organisations and individuals within land based industries to manage their own certification levels and encourage further learning.

How Innoware Helped

  • Innoware created an online portal allowing organisations under Lantra’s remit to sign up for their own branded Continued Professional Development module.
  • This module allows organisations to post upcoming courses/events with an associated number of certification points.
  • Once an individual has created a profile, they can view the upcoming courses/events and sign-up to attend.
  • Only by attending a set number of courses, and thus gaining the required points, can certification be achieved.
  • This level is managed, and approved by an administrator.

Results

  • The site is currently being trialled by over 1,500 people, and the success of this pilot has seen Innoware be awarded the project to develop version 2.
  • Version 2 will involve the integration of the module to Lantra’s existing skills passport system, also built by Innoware.
Appraisal Management – Lantra

About

Lantra promotes the Environmental and Agricultural sector as a positive career choice to young people and adults. It supports 250,000 organisations in the UK.

Business Challenge & Driver

  • Lantra had an appraisal system that was difficult to manage at a company level due to its heavy reliance of paper-based activities.
  • In addition, it was easy for appraisals to not be completed correctly alongside the constant concern of missing documentation.
  • Lantra wished to implement an automated service that would provide more structure to their internal appraisal process, and enable them to not only track individual targets but manage these against company wide targets.

How Innoware Helped

  • Innoware designed and developed a centralised online appraisal system.
  • Set templates were created for all employees to complete.
  • A workflow process flow was incorporated with date trigger points, to prompt and track that individuals were completing their appraisals at the appropriate time.
  • iCal feeds were integrated to set future review meetings.
  • A Management dashboard was incorporated for quick team reviews.
  • Reporting elements were included to identify key performers and map company wide achievements.

Results

  • The site has been rolled out to all Lantra employees (100+).
  • The 7 Stage appraisal process has saved both time and money through the automated element and reduction in manual administration.
  • Management now have more control and early visibility of whether individual targets or company wide targets are being achieved.
Skills Management – Farming Connect

About

Farming Connect is an integrated Wales wide service for farming families. It helps farmers and their families to run their business more efficiently and to safeguard the future of their farm. Its aim is to work with farm and forestry businesses to ensure that they reach their potential.

Business Challenge & Driver

  • Farming Connect wished to provide a system to the organisations it supports that tracks, maps and identifies ways to close gaps in skills.

How Innoware Helped

  • Innoware developed a Skills Manager solution that records information about existing skills, qualifications, training and Continued Professional Development.
  • Skills Manager provides Career Maps which arms employees and employers with industry agreed skill sets and Job Roles built on National Occupational Standards.
  • Skills Manager identifies skills gaps and training needs against current and potential career progression.
  • Skills Manager is designed to assist in skills recognition and skills development both for employers and employees.
  • Integration with Sage Pay for course bookings.

Results

  • Companies using Skills Manager include the Gloucestershire Wildlife Trust, Natur Wales, SFL - Stairway Interactive, Rotherham Borough Council, Leicester City Council, SkillsActive, Forestry Commission – Scotland, British Association of Shooting and Conservation, and IEPUK
  • Benefits of a greater skilled workforce include productivity gains, increased competitiveness and greater assurance and compliance to customers.
  • Following the success of the rollout, Innoware has been re-engaged to build an updated version.
Virtual Learning – ProSkills

About

Proskills promotes the Process and Manufacturing Sector, and is responsible for managing standards and qualifications and raising the sector as a real career choice.

Business Challenge & Driver

  • ProSkills wished to create a video repository of learning and associated materials.

How Innoware Helped

  • Innoware produced a platform that allowed the Proskills employer engagement team to load up course details and videos.
  • Where a cost was associated to accessing content, a payment gateway was provided.
  • The information was divided into categories with search details.
  • When a user logs in they can see what resources they have selected and used.

Results

  • Innoware delivered a site that was capable of handling a load of 10,000 users.
  • The site enabled Proskills to upload 150 videos within the first week that the site went live.
Skills Management – People1st

About

People1st is the Sector Skills Council for hospitality, passenger transport, travel and tourism in the UK. Representing 24 industries and 2.9 million people, the organisation ensures that public funds are focused on qualifications and training programmes the industry needs and respects.

Business Challenge & Driver

  • People1st required a centralised portal to inform the hospitality, tourism and leisure industry about career progression, jobs and training opportunities.

How Innoware Helped

  • Innoware created a job management system for employers and job seekers.
  • An information-scraping tool was set up for a number of key job sites to ensure that jobs posted by People1st were up to date and accurate.
  • This functionality was developed as part of a wider tool implemented by Innoware that supplied a repository for career progression against key competencies.

Results

  • The site was delivered to over 55,000 people in Hospitality, Leisure and Tourism, and was the first ever visual career pathway.
  • Supported by 3 people, the presentation of this pathway was highly influential in the Sector Skills Market.

PRODUCTS

Market Intelligence

Market Intelligence

Innoware provides competitor analysis systems to assess the strengths and weaknesses of current and potential competitors. By analysing customer data, and in particular pricing information, the Innoware solution enables businesses to build graphical profiles of their market.

Pricing Management

Pricing Management

Innoware delivers pricing management solutions to enable businesses to consistently make optimal pricing decisions. By integrating existing business systems with scenario modelling, variable-pricing strategies can be applied to improve profits and make your business more competitive.

Business Intelligence

Business Intelligence

Innoware designs and implements systems that consolidate internal events into useful information. In providing historic, current and predictive views of an organisation, decision makers are provided with a platform to quickly identify and develop new opportunities for growth.

Online Learning

Online Learning

Innoware’s online video learning platform helps organisations to deliver educational materials to their employees or students in a collaborative environment. These systems complement existing learning strategies and ensure the latest material can be consumed from even the remotest location.

Skills Management

Skills Management

Innoware has an extensive platform to promote the management and development of skills. From identifying and closing out skills gaps in your work force, right through to managing career progression with a robust appraisal process to ensure feedback promotes professional development.

Cross Platform Work
Cloud based applications optimised for cross platform work

FAQ

What is the typical process?

  • An introductory meeting to understand the current need.
  • A follow-up meeting to look further at the existing challenges/drivers and present some initial ideas for consideration.
  • A proposal outlining key costs and options.
  • A detailed design phase, validating the requirements, documenting the system workflow and how each page will look.
  • A development phase coding the solution.
  • A period of user acceptance testing to ensure the solution fully meets your requirements.
  • Once all requirements have been met, we will seek to obtain final sign-off and project close.
  • On-going Support & Hosting.

How much will it cost?

  • We work with a range of clients from Global 1000 companies to SMEs. With most projects having a custom element, in the initial meeting we look to understand budgets against potential benefits and aim to provide indicative costs early on. This is to ensure there are no surprises at the proposal stage.

What about Support & Hosting?

  • Innoware can provide a full Support & Hosting package with all developments. Associated Service Levels and hardware specification will be confirmed at the proposal stage. In certain circumstances there is the option to use your own infrastructure.

Will I need training?

  • We design our systems to be as intuitive as possible, however complex systems often require dedicated training sessions with take-away manuals. This can be provided by our account managers.

Who owns the Intellectual Property?

  • For any work we have developed solely for you, we hand over intellectual property and copyright at the end of the project. Specific terms will be agreed at the contractual stage.

How can I hear more?

  • We invite you to call Philip Huthwaite our Sales Director on + 44 (0) 7709 342 236 or email him at philip.huthwaite@innoware.co.uk

Contact

  • Head Office, Company Administration and System Development.
    Address: Unit 4 West Court, Saxon Business Park, Hanbury Road, Bromsgrove, Worcs, B60 4AD. Please direct all correspondence to this address.
    Telephone: +44 (0) 1527 558 516
  • London Office, Sales.
    Address: Club Workspace Chiswick,
    10 Barley Mow Passage, London, W4 4PH
    Telephone: +44 (0) 7709 342 236

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ABOUT

Innoware System Facts

Manage
500,000
variable prices

Professional
development for
30,000
employees

Support
1,000+
organisations

Innoware provides consultancy and software development services to businesses across Europe. Our services focus on improving decision making, increasing sales and profitability, streamlining processes, and empowering employees through learning.

Consultancy

If you’re looking to make an existing process better, we can help you develop your ideas, conduct user research, document requirements and create a development plan.

Custom Development

We design and build customised online applications that exactly meet the needs of your organisation. Following the completion of the build phase, we also provide full support and hosting packages.

Business Systems

We offer an extensive suite of off-the-shelf business systems centred on Business Intelligence, Competitor Analysis, Pricing Optimisation, Online Learning and Skills Management.